Consumers who received free Internet at Comcast’s Comcast Fiber service provider have filed a class action lawsuit alleging that the telecommunications company has not made a full and timely disclosure of the settlement agreement.
The complaint was filed on Thursday in federal court in New York, and it is being followed by a court-appointed mediator.
The class action claims that Comcast has been negligent in its obligation to post and maintain information on its Web site about the settlement, including a list of the class members who received the Internet service and the amounts they will receive.
The suit claims that the company has also failed to include the full settlement information on the Web site, and that Comcast did not adequately respond to questions from consumers who contacted Comcast and asked about the agreement.
Comcast denied the allegations.
Comcast is also under investigation by the Federal Trade Commission, which is examining complaints regarding its anticompetitive conduct.
Comcast has not been charged with any wrongdoing, and its net neutrality policies have been upheld by courts.